Have a question or comment for us? Please don't hesitate to let us know. For general questions, you may contact the Port Authority in Terneuzen or Gent. We can be reached on weekdays between 08:00 and 17:00.

Terneuzen offices

Visiting address 

Havennummer 1151
Schelpenpad 2
4531 PD Terneuzen
The Netherlands
tel.: +31 (0) 115 647400
fax: +31 (0) 115 647500 


Mailing address 

PO Box 132
4530 AC Terneuzen

Ghent offices

John Kennedylaan 32
Haven 3000A
9042 Ghent
tel.: + 32 (0)9 251 05 50
fax: + 32 (0)9 251 54 06 

Nautical matters

For questions, reports and requests in connection with nautical operations, please contact the Harbourmaster's office: 

  • Port Operations Coördination Centre
  • +31 (0)85 48 21 900

Other locations

Visits to North Sea Port's other locations are by appointment only. 

Holding North Sea Port

Westkade 89
4551 CE, Sas van Gent
The Netherlands

Bezoekerscentrum North Sea Port

Rigakaai 1
9000 Ghent


Graslei 14
9000 Ghent


Akkerweg 1
NL- 4455 TP Nieuwdorp
The Netherlands

Public lighting malfunctions Zeeland

North Sea Port participates in a Dutch cooperative partnership for the maintenance and management of the public lighting in Zeeland. Malfunctions of the public lighting system in the port area in the Netherlands can be reported to the following address. 

Environmental complaints

If you have complaints, potentially of an environmental nature, you can contact the services designated for that purpose in the Ghent Canal Zone or the Province of Zeeland. 

The reporting point and hotline are available 24 hours a day, 7 days a week. 


Province of Zeeland 

In the Zeeland region, you can report all environmental complaints and issues, for example noise nuisance or soil contamination, to the RUD Zeeland Environmental Reporting Point. 

This Environmental Reporting point can be reached 24 hours a day, 7 days a week on +31 118 41 23 23. For less urgent matters, you can also send an email to


More information



Ghent Canal Zone 

Local residents of the Ghent Canal Zone can report environmental complaints to the 'Ghent Canal Zone Environmental Reporting hotline'. Reports must be related to port and industrial activities. 

The hotline can be reached 24 hours a day, 7 days a week on the toll-free number 0800 92 999 (Belgium). If you call during office hours, you will be put through to the municipal environment department or environmental inspectorate.

Outside office hours, your call will be forwarded to North Sea Port, Ghent port area. All calls will be answered. 

The Ghent Canal Zone Environmental Reporting hotline is a partnership between North Sea Port (Ghent port area), the city of Ghent, East Flanders province, Zelzate municipality, Evergem municipality and the Flemish Region. 

Whistleblower Policy

Within our company, the values of community, futureproof and respect are highly valued. Respect also means compliance with applicable laws and respect for each other. The Whistleblower Policy provides the opportunity to report irregularities or misconduct in our organization while ensuring the confidentiality of the reporter.